Enrollment and service information

Before enrolling

A trial or assessment request is an application. A staff member must review it, arrange an assessment where needed, approve enrollment and assign a teacher. Save your private tracking link and keep account credentials confidential.

Tuition and scheduling

Confirm the applicable plan, currency, lesson duration, weekly frequency and start date with admissions before payment. Request written cancellation, refund, absence and makeup-class terms for your plan; a request or displayed calculator estimate does not confirm a payment or reserve a class.

Learning and credentials

Progress records and homework support teaching. Practice completion does not award an official qualification. Completion certificates and Ijaza credentials require a recorded staff approval and issuance. Ask staff about the assessment evidence and teacher qualifications relevant to your course.

Classroom conduct

Use only your own account. Keep classroom links private, respect teachers and learners, and do not share recordings or submitted work without permission. Parents may observe their linked children's classes. Report a concern through safeguarding guidance or the contact form.

This page explains the application workflow. Obtain the academy's confirmed enrollment agreement and applicable policies before starting a paid course.